Delivery
Delivery cost is calculated at checkout.
Our preferred carrier is Australia Post. You will receive a tracking number when your order is dispatched.
Please allow the following delivery estimates for Regular Post. Please note that these times can vary during holiday or busy times.
Victoria
Metro – up to 2 business days
Country – up to 5 business days
All other states
Metro – up to 3-6 business days
Country – Please ask at your local Post Office
If you have requested Express Post, delivery is Next Business Day for all capital cities (except Darwin and in Perth CBD only) and some major centres and metropolitan areas.
Australia Post does not guarantee Next Business Day delivery for areas outside of this.
If you have any queries or concerns regarding your order, please contact us at info@aussiepower.com.au.
For larger, bulkier items we may use an alternate provider.
Returns
You are entitled to a 30 days return if the items are not suitable or for change of mind. Please note that items being returned must be in their original condition and packaging, unwashed and unused and in a resalable condition.
For hygiene reasons we cannot accept returns of the following items:
Once we’ve received and checked returned items you will be refunded the cost of the items, minus postage.
If the items are deemed faulty or if you’ve received the wrong items then we will refund you the full cost of the returned items plus any postage paid.
Please contact us before posting back any items.
Order Cancellations
Please let us know immediately if you need to cancel or make changes to your order.
You may cancel your order before dispatch provided it is not a customised order.