5 Furlong Rd
Cairnlea VIC 3023
Australia

Frequently Asked Questions

Please have a read of our FAQ

I’m an instructor, can I apply for a discount rates?

Yes, of course! If you’re a new customer, please complete the wholesale application form. You may also contact us to set-up your account.

If you’re an existing or a BJMA customer, please contact us directly to activate your account.

What are your estimated shipping times?

Given the current circumstances we can only give you best estimates provided to us by shipping providers. These are provided during the check-out process

If you wish to use an alternative carrier, please get in touch before placing your order.

How do I know what size uniform to buy?

We’re currently working on providing size charts for products.

As a general guide, the sizes of all our uniforms are estimated according to height – i.e. size 5/180cm is designed to fit a person who is 180cm tall and of average build. If you are in-between sizes or are of a larger build, we recommend going up one size.

Please note that uniform sizes can vary across different styles and sometimes between manufacturers.

Please contact us before purchasing if you are unsure about what size to buy – we will be happy to assist you!

Can I return or exchange items?

Yes, you have 30 days from the date of receiving your order to return items.

Returned items must be:

  • In their original condition;
  • Must be unused, unwashed and in a resaleable condition (i.e. please do not crumple uniforms or belts);
  • All items must also be returned in their original packaging.

If above conditions are satisfied then items will be refunded (minus postage) unless they are deemed faulty or incorrect, in which case a full refund will be issued.

Do you ship internationally?

Yes, we do. Please contact us directly for all international orders.

Why can't you post bulky items (weapons, shields and mats)?

Larger items are generally shipped via an alternative carrier, we are currently unable to provide accurate shipping rates for any these carriers, therefore these items are available for local pick-up only.

Please contact us directly if you wish to order any of these items for delivery.

Send us an email