5 Furlong Rd
Cairnlea VIC 3023
Australia

Frequently Asked Questions

Please have a read of our FAQ

I’m an instructor, can I apply for a discount rates?

Yes, you may. Please contact us directly to find out more about our instructor rates and other services exclusive to instructors. You may use the contact form to do this.

What are your estimated shipping times?

For standard shipping, please allow up to 10 working days to receive your order – these may vary depending on the carrier, your location and during holiday periods.

How do I know what size uniform to buy?

As a general guide, the sizes of all our uniforms are estimated according to height – i.e. size 5/180cm is designed to fit a person who is 180cm tall and of average build. If you are in-between sizes or are of a larger build, we recommend going up one size.

Please note that uniform sizes can vary across different styles and sometimes between manufacturers.

Please contact us before purchasing if you are unsure about what size to buy, we will be happy to assist you.

Can I return or exchange items?

Yes, you have 30 days from the date of receiving your order to return items.

Returned items must be:

  • In their original condition;

  • Must be unused, unwashed and in the same condition they were sent in (i.e. please do not crumple uniforms or belts);
  • All items must also be returned in their original packaging.
  • If above conditions are satisfied then items will be refunded (minus postage) unless they are deemed faulty or incorrect, in which case a full refund will be issued.

    Unfortunately we are as yet unable to offer free postage on change of mind returns.

    Do you ship internationally?

    Yes, we do. Please contact us directly for all international orders.

    Why can't I add bulky items (shields and mats) to my cart?

    Larger items are generally shipped via an alternative carrier, we are currently unable to provide accurate shipping rates for any these carriers.

    Please contact us if you wish to order any of these items.

    Send us an email